Privacy Policy
Effective Date: November 3, 2024
Introduction
Ignite Recovery LLC (“we,” “our,” “us”) is committed to protecting your privacy while providing housing and support services for reentry and recovery. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to this policy.
Information We Collect
1. Personal Information
We may collect information that identifies you, including:
Full Name or Alias
Gender
Date of Birth
Email Address
Phone Number
Referral Source
Demographics (e.g., age, race)
2. Anonymous Information
Non-identifiable data, such as:
IP Address
Browser Type
Access Times
Referring Website
3. Aggregate Information
Data about groups or categories (e.g., website traffic) that does not identify individuals.
How We Use Your Information. We use your information to:
Provide and improve services
Share updates, educational materials, and service offers
Gather feedback to enhance services
Ensure legal and regulatory compliance
Disclosure of Information
We do not sell, rent, or trade your information. However, we may disclose it:
For Legal Compliance: To meet legal or government requirements.
For Protection: To safeguard rights, property, or safety.
To Third-Party Services: Trusted providers (e.g., treatment or tech providers) who act on our behalf.
Youth Privacy
We do not knowingly collect information from individuals under 18. If identified, such data will be deleted.
Your Rights
You have the right to:
Access and review your information
Request corrections
Request removal (subject to legal requirements)
Contact us at info@ignite-recovery.com to exercise these rights.
Email Communication
In compliance with the CAN-SPAM Act, we:
Avoid misleading email content
Clearly identify promotional emails
Provide an unsubscribe option in all emails
Data Security
We implement administrative, electronic, and physical safeguards to protect your information. While no system is entirely secure, we strive to minimize risks of unauthorized access.
Health Information Privacy (PHI)
As a HIPAA-compliant organization, we use Protected Health Information (PHI) for:
Care Coordination: To create and manage treatment plans.
Billing: Shared with contracted providers.
Operations: To evaluate and improve programs.
Oversight: For compliance audits by regulatory agencies.
Emergencies: To ensure your health and safety.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices or content. Please review their policies.
Policy Updates
This policy may change due to legal, technological, or operational updates. Updated versions will be posted on our website. Major changes will be communicated.
Contact Us
For questions or concerns, contact us:
Email: info@ignite-recovery.com
Mailing Address:
Ignite Recovery LLC, 545 Shoup Avenue, Idaho Falls, Idaho 83402
Disclaimer: Individual results from our programs may vary depending on personal circumstances, addiction severity, and participation in programs outside our services.